When being shit at Customer care is your goal

Here's a first, since the start of my blog I've never had a response from Barclays on LinkedIn... Much to my amazement... We've had a bite and they are utterly and I mean Utterly useless. The story remains the same, no answers, no explanation and no negotiations and instructions you can't follow....

You can't make this up.... #barclays #customerexpirience #negotiations #ombudsman #customerfeedback