The ombudsman recommends I give Barclays 8 weeks to reply

So I reported barclays to the #ombudsman again for not replying in a timely manner and generally acting in a #discriminatory manner against a disabled person the much fabled 24/7 helpline has proved it's not exactly 24/7 as my last reply was in 2022... YUP you've read that right, the last time #Barclays replied via their chosen method was nearly 2 years ago... and the Ombudsman asked me, no recommended that I give them 8 more weeks.

So the recommendation from the #Omudsman is that I wait another 2 months, when the same #Ombudsman #recommended that #Barclays and I #negotiate, I made three separate offers to #barclays

1. We stop the clock at the point I was debanked and any payment I had made gets taken off that sum and whatever is left becomes a new mortgage afterall I didn't choose this #Barclays wished it on me by way of breaching the contract So it seemed fair to me

2. Again we stop the clock and we take whatever payments I had made off the figure and I pay 50K of the the total money that was invented as a debt in my name when I didn't have a bank account as it had been magically closed.... so Barclays is another 50K better off... it was a sign of good will on my behalf.... (I would have chosen this option if I was #Barclays)

3. This option was wrapped in some very colourful and descriptive language, it involved #Barclays inserting parts of themselves into other parts of themselves... I thought might as well can't really make it any worse can it... plus it would show a degree of creativity and flexibility on their behalf....

Anyway so we wait for another 8 weeks while the #liars, #cheats and #thieves consider whats best for them....

#BigPictureBanking #LifeAtBarclays #CustomerExpirience #disability #discrimination

source materials for the complaint

www.gov.uk/definition-of-disability-under-equality-act-2010