That Friday Feeling

I just come off the phone with #Barclays who claim they can see the website I'm meant to log onto to get my electronic files.... which are being deleted today...

I scfreen grabbed stuff as I went along and again that page is not available the chap on the phone kept telling me He could see it and it was all fine.... but I think somehow everyone has missed the point, it's not what he can see that's the problem. The problem is what I can't see...!

Customers really have no place in the Barclays Process

Page one looks hopeful

Page two is different to what I was told I should see

Page three does NOT work

When it really counts to be shit, you can count on #Barclays