It's Mr. Wackan to you. "part 2"

So here we go again, Hi Carl, I'm Craig and here to help, we didn't have any emojies this time around, which was nice... Now it's yet another message sent to the 24/7 service at Barclays Twitter. Which at best at is 24/7 service restricted to office hours based on a 2 days cycle...

So your complaint goes in, your angry and the process then takes up to 72 hours if your in luck... So by the time they reply what was the original complaint is deemed to be historic, they then apologise for a late reply.. and your obliged to let them have another go... your original complaint is now forgotten cos they busy themselves with investigating why the reply took so long.... and when you finally get an answer it's not an answer...! and you start again it's a holding pattern of complaints....

it's all bollocks, for a company that claims to take ever complaint seriously they really have an odd way of showing it....