Facebook and the new version of PR

Social media has according to social media transformed consumer action, when they feel hard done by suppliers companies or whatever you buy.

Some places have turned these "new" issues around for example a restuarant gets a poor review, several days after the customer claims to have visited... and replies within 1 hour of that post, with "hang on a second, we've looked back in our diary and we called the bookings of that day. We conducted a on the spot survey. We've published below, following results. There was a prize it's a free evening meal at our place. and We draw your attention to question 7 have you visited our place within the last 7 days. Only 2% confirmed they had which narrows it down to a few people.... however these people still claimed in the surveey to have had an positive expirience...? How can this be..? and all the bookings replied in a positive way claiming to have a good evening. Small businessess work very hard to get a good reputation...

Big business on the other hand it would appear reveel in bad reviews... for example I don't like barclays back. According to google it is the most complained about high street bank in the UK. (I need to check that it's been a while but the search criteria is simple "which is the most complained about high street bank") I goa nice link to the express and it names Barclays.... I'll post a picture of that later

Anyway it would seem big companies love being complained about or I suppose they'd do soemthing to change this?

So today I was invited to comment on on of my facebook feeds , it happened to be Barlcays, I've made several comments in the last 3 weeks and facebook's oh so clever software things I love Barclays.... sadly it could not be further from the truth... so I looked back at all my comments I made and all appear to have gone...? which makes this as good a mystery as it gets. Agath Christie if she where alive today would love this.... Barlcays and the disappearing at time sweary comments from disatified customers...

To make this transparent and fair I've screen grabbed my latest literay moment of disappointment.... and will workout how to add this to the gallery, as I'm still a novice at blog writing.

I'm sure this is only the start of what will blossom into a beautiful flow of consiousness about my treatment at Barclays Bank, who have yet again asked for more time to investigate my complaint. They've had 10+ years, I've made multiple complaints anout the same issue in the last 10+ years, yet they refuse to engage with me. Instead when I mentioned the initial problem 10+ years ago. They closed my business account. Which they claimed (just recently) was "a bad debt write of!", My records show otherwise, they took my money, all of my money. Reduced the balance to zero closed the account and claimed that was for my benefit. In my world that could be seen as a breach of contract or trust, it could be argued that the bank has the right on demand to be paid in full... I guess so? I don't really know, but lets imaging a bank Barlcays bank for example did that. In the full knowledge this would lead to a business failure and more importantly that the person affected by the banks action would not be able to pay, their mortgage that was held at the same bank for example... Would that be fair? equitable or ethical.... As a business you've in effect now created the perfect storm. You've had all your money back, so no loss.... You've crystalised a debt from which the victim is unable to escape and you get to take the house away as a bonus.... tlak about "Kerching Baby...!" bonuses all round and the CEO gets to hang about with rich people like Mr. Epstein.

. Sorry this should be corrected for the sake of factual fairness Convicted sex offender Mr J. Epstein deceased. Perhaps that's how you build a big company hurt little people, make money screwing over everyone and anyone and hang about with perverts...! pictures to follow... of the then serving CEO at Barclays bank Jes Staley to who m I had addressed several letters askfinr his opinion on my complaint. According to the guardian newpaper 12 Nov 2021 — The former Barclays chief executive Jes Staley reportedly exchanged 1,200 emails with disgraced financier and sex offender Jeffrey Epstein. Which is also interesting as I asked Barclays on several occassions to email me a copy of some documents and they claimed they don't use emails.....!

It would appear that's a lie, who would have guessed that... a bank that appears to be liars cheats and who's CEO had to quit for hanging about with convicted perverts....

TV script writers, film plot developers, comedy writers could not make this stuff up or write it cos it would be seen to be an unlikelystory..... but sadly it's not.

more to follow