2023 off to a positive start... let's see how long that lasts

It's taken nearly 2 months to get a reply off the 24/7 @BarclaysUKHelp twitter page, a person called Claire opened with an apology. For the delay, which seems standard enough, sadly we're in the strange world of denial. Everything is always someone else's issue to deal with... Nobody wants to own the problem or look towards a solution. 14 years after nearly getting killed, we're here @barclays are stuck, and I'm stuck with @barclays....